---
title: How to Configure Shipping Fees for Eye Drop Ship Orders
description: Learn how to create or update a shipping rule specifically for Eye Drop Ship orders so you can pass through shipping costs or offer free shipping based on your clinic’s preferences.
---
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# How to Configure Shipping Fees for Eye Drop Ship Orders
## Learn how to create or update a shipping rule specifically for Eye Drop Ship orders so you can pass through shipping costs or offer free shipping based on your clinic’s preferences.
#### Step-by-Step Instructions
### 1. Navigate to Shipping Settings
1. Click the **gear icon (Settings)** in the left-hand sidebar.
2. Click **Shipping**.
You will see a list of your current shipping rules.
---
### 2. Review Existing Shipping Rules
1. Review your current rules in the list.
2. Use the **toggle switch** to enable or disable a rule.
3. Click on any existing rule to edit it.
If you do not already have a rule specific to Eye Drop Ship, you will need to create one.
---
### 3. Create a New Shipping Rule
1. Click **New Rule** in the top-right corner.
2. Enter a **Name** for the rule (e.g., “Eye Drop Ship $10”).
---
### 4. Add a Supplier Condition
1. Click **+ Add Condition**.
2. In the first dropdown, select **Supplier**.
3. In the second dropdown, select **Equal To**.
4. In the value field, select **Eye Drop Ship**.
This ensures the rule only applies to orders fulfilled through Eye Drop Ship.
---
### 5. Enter the Shipping Fee
1. In the **Fee** field, enter the amount you want to charge.
- Example: `$10.00` to pass through your cost.
- You may enter a different amount if you prefer.
You can also:
- Add additional conditions if you want to offer **free shipping** above a certain order value.
- Choose whether to **Charge Tax on Shipping**.
- Check **Include office shipments** if you also want this fee applied to orders shipped to your clinic.
---
### 6. Save the Rule
1. Click **Create Rule**.
2. Review your other shipping rules to ensure there is no overlap.
If multiple rules apply to the same order conditions, unexpected shipping charges may occur.
---
#### Important Notes
- Shipping rules are evaluated based on their conditions. Overlapping rules may result in incorrect fees.
- You can create multiple Eye Drop Ship rules (e.g., free shipping over $100).
- Most clinics pass the supplier shipping cost directly to the patient, but you can adjust this based on your pricing strategy.
- Office shipments are not automatically included unless you select **Include office shipments**.
---
#### When to Contact Support
- If shipping fees are not applying correctly.
- If multiple rules seem to be conflicting.
- If you need help configuring advanced conditions (e.g., minimum order totals or supplier-specific exceptions).
If the issue persists, please submit a support ticket so our team can review your shipping rule configuration.
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