Otto Knowledge Base

Manage users, locations, preferences, and general system settings in Otto.

Learn how to manage patient orders, fulfillment settings, shipping options, and order statuses within Otto.

Understand how payments are processed, how refunds work, and how payouts are deposited into your account.

Manage your product catalog, pricing, volume discounts, and inventory settings.

Manage patients, prescriptions, expiration dates, and product assignments.

Manage refill reminders, subscriptions, order links, and other tools used to proactively engage patients between visits.