---
title: Understanding the Reports tab in Otto
description: Learn how to use Otto Reports to review sales, purchases, Stripe payouts, deposits, transaction details, and export your order data.
---

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2. [Reporting & Analytics](https://know.ottooptics.io/knowledge-base/reporting-analytics?hsLang=en)

# Understanding the Reports tab in Otto

## The Reports tab gives you a detailed view of your clinic’s sales, payments, purchases, and—when using Stripe—bank deposits.

There are three main reporting tabs: **Sales, Transactions, and Purchases**.

### Sales

The [**Sales**](https://app.ottooptics.io/reports/) tab shows transactions processed through Otto.

You can adjust the **date range and location filters** to review a specific reporting period. The totals displayed will update based on the filters you select.

Information includes:

- Subtotal and total sales
- Discounts and promotions
- Rebates
- Insurance
- Shipping
- Taxes
- Refunds
- Prescribing doctor, when added
- Location

You can also **export the report to CSV or Excel** for further analysis.

**Stripe users:** The Sales report also includes credit card fees, net deposit amounts, and deposit dates.

**Tip:** If you don't see the sales you're expecting, check the **date range first**. Reports may open using your previously selected reporting period.

---

### Transactions

#### 1. Stripe Users

- The [**Transactions**](https://app.ottooptics.io/reports/transactions/) tab helps you reconcile Otto payments with the deposits reaching your bank account.
- Use the date filters to find a specific payout.
- Each row represents a deposit. Click the **magnifying glass** beside a deposit to see the individual patient transactions included in that payout.
- If several patients purchased within the same payout period, you'll see each applicable transaction listed within the deposit breakdown.
- You can also export this information for your records.

#### 2. Global Payments Users

- Detailed payout and transaction-fee information is not displayed within Otto for Global Payments users.
- Log into the [**OpenEdge Portal**](https://openedgeview.paygateway.com/) to review your full deposit and fee details.

---

### Purchases

The [**Purchases**](https://app.ottooptics.io/reports/purchases/) tab provides a record of **all entered orders**, regardless of how the patient paid.

This includes orders where payment was processed through Otto as well as orders using another payment method.

Information includes:

- Subtotal
- Shipping and handling
- Tax
- Total sale amount
- Refunds
- Patient receipt

This is useful when you want a broader picture of the orders entered through Otto rather than specifically reviewing payment transactions.

---

### Need a Full Export of Your Orders?

For a more detailed order-level export, go to the **Order Log** instead of Reports.

1. Go to **Orders**.
2. Change the status filter to **All**.
3. Adjust any other applicable filters.
4. Click **Export**.
5. Choose your export type. 
     1. **Orders Only:** Provides one row per order, summarizing the details.
     2. **Orders + Order Lines:** Provides one row per product within an order, showing the individual products ordered.

Your export may also contain historical orders included through a data migration. The **Source** field can help you distinguish between uploaded historical data and orders entered through Otto.

---

#### Which Report Should I Use?

| If you want to see... | Use |
| --- | --- |
| Sales and transaction details | [**Sales**](https://app.ottooptics.io/reports/) |
| Stripe deposits into your bank | [**Transactions**](https://app.ottooptics.io/reports/transactions/) |
| All entered purchases regardless of payment method | [**Purchases**](https://app.ottooptics.io/reports/purchases/) |
| A complete order-level dataset | **<https://app.ottooptics.io/orders/>[Orders](https://app.ottooptics.io/orders/)\> Export** |
| Individual products within each order | **<https://app.ottooptics.io/orders/>[Orders](https://app.ottooptics.io/orders/)\> Export \> Orders + Order Lines** |

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